What do we do?
Our charter says…
Access Care Network Australia provides assessment, coordination and case management services to connect eligible people with supports that build on their strengths.
But don’t let the jargon fool you.
We're in business to change lives.
We do that by helping our clients (and their families) get the support they need to live life their way.
And we do that by starting with a really great assessment.
Who are we?
Our clients call us lots of different names. Genuine. Brilliant. Approachable. A little bit cheeky. Helpful. Caring. Lovely. Relentless.
But we just call us ourselves ACNA. Meet some of us.
What makes us tick?
Simple. We want people to be their best.
But at ACNA this isn’t something we just write on a poster: ‘being our best’ is a way of life. It’s our credo. It’s a life-long personal commitment to be…
Always learning
Always growing
Always sharing
What does it take to do what we do?
Three things. People. People and People.
First, we only hire in the words of clients – “amazing beautiful souls” and never, ever, break that rule! Our recruitment process is unashamedly tough (and our training is even tougher!) because what we do at ACNA is a privilege – not an obligation. So, we only hire people when we are absolutely confident they’ve got what it takes to make a difference. Think you do? Then join us!
Second, you need great leaders. Leaders with relentlessly high standards. Leaders that don’t settle for the status quo. Leaders that live and breathe our leadership principles.
Last of all, you need to measure success in people, not data points. We’re yet to find a data point that captures the life-changing impact of an assessment that gives a daughter’s 92-year-old father the renewed confidence to live independently. But each and every day we get a front row seat to these amazing client stories that remind us all why we’re here (and the life-changing power of really great assessments!).
With all our focus on people you might get the impression we’re anti-technology. Not at all! But in delivering over 400,000 assessments we’ve found technology comes second to the power of conversation.
What our clients say
“I now have more control and more independence over my everyday life, and Angie has been instrumental in making those changes happen, and improving my quality of life for the better.”
ACNA Activity
982,000 hours
spent in homes of our clients
700,670
the number of assessments we've performed
2.4 million sqm
the service area we cover
Our Board
Our Executive Team
Our Executive Team is led by Chief Executive Officer Dr. Ricki Smith. The team is made up of our Clinical Director, Executive Director Aged Care and Executive Director Access and Support.
Our Services
ACNA provides support to various communities across most Australian states and territories.