Terms and Conditions

Terms of Use

Welcome to the Access Care Network Australia website (Website). By using this Website, you agree to these Terms of Use and Privacy Policy.

These Terms of Use apply to the use of the Website, the content of the Website, and any material accessed through the Website. 

This Website is the property of Access Care Network Australia (ACNA) PTY LTD ACN 601 017 430. This website is maintained by ACNA and its appointed agencies.

In these Terms of Use, the terms "you" and "your" refer to the user or viewer of the Website or the user of information contained in the Website. 

Disclaimer and liability

Information provided on this website, including page content, interactive tools and calculators, is for general information and on the understanding that ACNA does not take the place of professional or medical or legal advice. 

You acknowledge that your use of any information on the Website is entirely at your own risk and that the information on the Website may contain inaccuracies or errors.  

To the maximum extent permitted by law, ACNA does not accept any liability for: 

• any injury, loss or damage caused by the use of the information on the Website;
• the security of your computer or device in accessing this Website;
• the transmission of any computer viruses; and
• any modification, suspension or discontinuance of this Website

Information on the Website related to any eligibility or assessment of eligibility for aged care support or services and related financial or legal support is provided for your reference only and should not be relied upon as a final determination or assessment of any eligibility for such services or support. Those sections of the Website remain subject to the provisions of the Aged Care Act 1997 (Cth) and any related or subordinate legislation, as amended from time to time.

Indemnity 

You agree to defend, indemnify and hold harmless ACNA and its officers, directors, employees and agents from and against all claims, actions, loss, damages, liabilities and costs related to or arising directly or indirectly from any breach by you of these Terms of Use.

Security

ACNA accept no liability or responsibility for any interference with or damage to your computer, software or data occurring as a result of accessing this site. You should ensure they have adequate protection against viruses when accessing the Internet.

Third party links

There may be some pages on this Website, and interactive content, that contain links to third party sites and resources not managed by ACNA. These links and details are provided for your convenience only. Those sites are not within our control and do not necessarily reflect the same views, terms, privacy security or standards as ours.  ACNA makes no representation as to, and accepts no liability for, the use of such content or such links or the accuracy, or the availability or any other aspect of the third party content, information, or the third party sites, their partners, or advertisers.

Copyright

The content on this website is subject to copyright under the Copyright Act 1968 (Cth). Unless otherwise noted, copyright in this Website is owned by the ACNA.

You may download, display, print and reproduce the whole or part of the information on the Website, without changes, for your own personal use. Reproduction (in whole or in part) for commercial purposes is prohibited, unless prior written permission for such specific reproduction has been obtained from ACNA or other relevant third party or parties.

Trademarks

This Website contains trademarks owned by ACNA and third parties. You may not display or use, in any manner, any trademarks featured on the Website without the prior written permission of the trademark owner.

Amendments

ACNA reserve the right to amend, update, revise or remove the Terms of Use at any time. It is encouraged to check for updates from time to time. If any of the changes are unacceptable to you, you may cease use of the Website. Continued use of the Website following any updates represent your agreement to be bound by these Terms and Privacy Policy, as amended.

Termination of access

ACNA may terminate access to the Website at any time, without notice. These Terms will survive any such termination. 

Monitoring rights 

ACNA has the right, but not the obligation, to monitor any materials submitted by you or otherwise available on this Website, to investigate any reported or apparent violation of these Terms of Use, and to take any action that ACNA in its sole discretion deems appropriate.  

Privacy policy 

ACNA’s Privacy Policy can be read here.

Web analytics, cookies and web beacons

This website uses Google Analytics to help improve the Website and improve your experience. 

Google Analytics sends information about your use of our website to servers located outside of Australia. This information is used to prepare reports, help evaluate how the website is being used, and improve the information and experience for you.

ACNA uses Google Analytics data to improve overall user experience, measure and analyse usage across our websites and optimise ad selection. ACNA may enable Google Analytics for Display Advertising from time to time, which allows Google and other third parties to advertise to you on the Website and across the Internet.

Most web browsers are set to accept cookies although you can change your web browser settings to reject cookies, or to prompt you each time a website wishes to add a cookie to your browser. Please note that if you do disable this, not all functionality on our websites will be available to you. 

You can opt out of Google Analytics with the Opt Out Browser add-on here. 

Google's Privacy Policy on their website explains how Google Analytics collects and processes information. No identifying information is collected and we hide parts of your IP address so that your identity remains anonymous. 

By using Google Ads Settings you can opt out of these features at any time and customise your Google Display Network Ads.  

Read ACNA's Privacy Policy for information on how ACNA and third-party vendors use cookies and identifiers. 

Governing law

These terms and conditions are governed by the law in force in Western Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Western Australia and all courts of appeal from them.

Feedback

You can provide feedback on the website via ACNA’s Feedback Form.

You can find out more about how your personal information in handled in the Privacy Policy.