Dr. Ricki Smith, CEO

Having spent most of my working life in advertising, insurance and banking I found my true calling when I started ACNA in 2011, a place where I have been able to lead with both my head and my heart. I am most proud of the impact our team has had on helping more than 400,000 Australians get access to the advice, strategies and supports they need to live rich, full lives which I put down to hiring great people who want to do great things, have values that align strongly with ours – and then getting out of their way! While I have three degrees to my name, culminating in a Doctorate degree where I explored the impact of strategic alliances on consumer perspectives, I have learned far more from listening to the ACNA team and its clients, exploring the world on a Churchill Fellowship and basically walking through every door that opened to see what was behind it. (PS great things were behind most – and those that weren’t great I learned from.)

Ro Hogan, Clinical Director

Registered nurse and midwife, part time sailor who started with ACNA in 2021. Over a 40+ year career I have the opportunity to be involved in some great hospitals, communities and home care services whilst in nursing and health care related roles - for example, running the corporate services at a large health service in Melbourne for 6 months while we were recruiting. I learnt a lot about building carparks and planning permits! Along the way there has been quite a bit of study ending up with a Master’s in Business Administration from Monash University and Mount Eliza Business School. I am still studying, but the focus is mostly on sailing; most weekends will see me sailing/racing on the Swan River in Western Australia. What I love about my current role is the opportunity to be involved with a growing organisation, where we facilitate Australian’s to actively engage in the support they need. Plus I get to use some of the skills and information I have gained along the way.

Rebecca Woods, Executive Director Aged Care

25 years in management finally landed me my dream job! Working with teams, teams of teams and our leaders to achieve some really amazing stuff all around Australia…and I get a front row seat on how we attract the most talented people in Australia, grow and learn with them, and build one of Australia’s best and fastest growing workforces. And here is the cred you expect to see on a bio…I hold a Master of Management, am having a good crack at a Master of Philosophy (Aged Care Workforce Capability) and was admitted as a Fellow of the Australian HR Institute in recognition of achievements in workforce transformation and contribution to the profession. I continue to contribute through my position on two Boards in Australia in addition to my work as an executive in ACNA.

Donna Wright, Chief People Officer

I am a commercially savvy and contemporary People & Culture professional with over 15 years of experience across national and international markets, with the recent 8 years working at a senior leadership level. I have wide experience ranging from coalface operational human resource practices to developing high-level strategic plans. In recent years my key focus areas have been: Senior leadership development & coaching, Strategy & solutions, Employee engagement, Organisational design, Resourcing & talent planning, Employee relations, and Safety & wellbeing. I have an established track record of consistent collaboration with Senior Leaders, Boards and the Executive team. I have positively contributed to the achievement of overall business goals and strategic planning sessions, advising on best practice and contemporary Human Resource solutions at a global standard.

Brendan Roche, Chief Strategy Officer

I’ve spent the last 15+ years' designing and delivering big stuff on behalf Government, For Profits and Not For Profits. A practical guy by nature, I like working with people far more talented than me to find better ways of doing things. That might mean inventing new bidding strategies to tap into new markets. Developing a hospitality-based well-being model for a retirement village developer. Building NLP models for retailers to unlock new insights from unstructured customer data. Implementing an outcome-based funding model and re-balancing investment towards evidence-based interventions. I love to 'borrow' lessons/technologies/practices from other industries to find better ways of doing things.