The Australian National Aged Care Classification (AN-ACC) is the new funding model for aged care services and replaced the Aged Care Funding Instrument (ACFI) from 1 October 2022.

All permanent aged care residents will receive funding according to the AN-ACC funding class they are assigned, which is based on their assessed care needs. 

From 1 October 2022, independent assessors will use the AN-ACC Assessment Tool to assess a resident’s care needs and assign them an AN-ACC classification. The amount of funding provided will reflect the AN-ACC classification assigned to the resident, based on their independently assessed needs.

The Department of Health and Age Care has entered into contracts with six organisations to recruit and train a workforce of AN-ACC assessors. 

ACNA, as one of these six organisations, is responsible for performing AN-ACC assessments across QLD, NSW, ACT, VIC, TAS, SA and WA.

All of our assessors are trained, qualified and experienced aged care clinicians.

More information can be found in the AN-ACC Funding Guide and on the Department of Health and Aged Care website

How to book an AN-ACC assessment

We've made booking assessment visits simple and straight forward.

You can request an AN-ACC assessment via the My Aged Care Provider Portal. 

When we receive your request, our booking team will find the earliest possible date one of our AN-ACC assessors can visit your facility. 

Prior to the visit we will send you an automated email detailing all the residents we will be assessing on that date.

If a facility requests, an Assessor will call a day prior to your visit to introduce themselves and confirm attendance. 

What to expect on the day of the visit

On the day of our scheduled visit, your AN-ACC assessor will arrive at your facility, introduce themselves, and complete the entry protocols.

Following a brief tour of the facility, your assessor will set themselves up in the room you have allocated to us.

Your assessor will log into your care plan system to familiarise ourselves with the residents they will be assessing. 

Your assessor will then obtain information in three ways: 

  • Review a resident’s health and care documentation  
  • Discussion with your care staff 
  • Direct observation and active assessment with your resident.

Your assessor will introduce themselves to your residents, explain the purpose of our visit and seek their permission to continue.  

The information collected by your assessor is entered directly into the AN-ACC assessment tool. Our assessors do not have access to classification results. 

The AN-ACC Reference Manual and AN-ACC Tool is available on the Department of Health and Aged Care website

New palliative care forms and assessment pathways for aged care residents

The Department of Health and Aged Care released a new flyer for Palliative Care Forms and Assessments Pathways for aged care residents that includes imminent end of life.

The AN-ACC Class 1 – Admit for Palliative Care information and the new  Australian National Aged Care Classification (AN-ACC) Assessment Pathways for an aged care resident flyer are found on the Department of Health and Aged Care Website. 

4 steps to a great AN-ACC assessment visit

Taking a few simple steps before your AN-ACC assessment visit will ensure the best possible day for your team, your residents, and your assessment outcomes. Want to find out more?

Download our 4 Steps to Prepare Brochure

Who to contact with any questions, feedback or complaints

If you would like more information or have feedback (including complaints) please contact us at 

General Enquiries

Complete our simple online form and we'll get back to you, or call us to speak with our team.

General Enquiries

Complete our enquiry form to get in touch with us.

Call Us

Contact us Monday to Friday, 6.00am to 5.00pm (AWST)